In the wake of a heated data-sharing disagreement with the Lagos State Government, Uber takes decisive action by hiking driver earnings amidst escalating tensions.
On March 22, 2024, Lagos officials accused Uber of breaching a data-sharing pact, sparking a standoff that saw authorities impounding Uber-affiliated vehicles, particularly those linked with Moove, a Nigerian vehicle financing platform. This move came despite Uber’s assertion of daily data provision to the government, albeit not in real-time as demanded.
Uber’s recent $100 million investment in Moove appeared to be a sign of a growing collaboration, but the impoundments threatened to cause operational disruptions, raising fears of a possible boycott by drivers. Uber responded by announcing a large increase in driver earnings. Although the company says this is done to ease financial strains, many drivers view this as a ploy to entice them back onto the platform.
Uber announced a 10% rise in UberX service fees in a message to drivers, which takes effect on April 2, 2024. The corporation claims that this change is intended to provide drivers more earning opportunities, even if it comes at the height of a tense dispute with Lagos officials.